Pay attention to the box at the top of the page because that usually highlights any major issues. You may see a message about low disk space. You can change the installation directory or free up hard drive space to fix this problem. Changing the install directory is also possible in Epic Games after selecting to install a game. Click on it.
Whenever something goes wrong on your system, your first step should be to update your device drivers. You can update the drivers manually using the Windows update or use a third party app. Whatever method you choose, just make sure that you get the latest and correct device drivers for your system.
Verification of the anti-cheat driver will remove any miss-spelled anti-cheat files and replace them with the correct ones. To verify the anti-cheat driver, follow these steps:. Another effective fix to make the Fortnite launch properly is to repair it in the EasyAntiCheat service.
Enter d3d11 , and then relaunch Fortnite. Set matchmaking region to Auto Setting your matchmaking region set to Auto will connect you to the servers that provide you the lowest latency or ping. Click Battle Royale. Click the menu button in the top right.
Click the gear icon at the top. Set the Matchmaking Region to Auto. Packet loss Packet loss occurs when one or more packets of data sent from your computer to our servers and back again fail to reach their destination. Here is a command line option that may fix your packet loss: Open your Epic Games Launcher. Check the box next to Additional Command Line Arguments.
Type -limitclientticks into the empty text field to throttle network updates. Console connection troubleshooting If you are playing on a console, try our standard networking troubleshooting here. PlayStation Support Xbox Support Nintendo Support Unable to login error message If you are trying to play Fortnite and receive this error message, it's because your system isn't loading fast enough. Unable to enter a username on Nintendo Switch If you are unable to enter a username when creating an Epic Games account on Nintendo Switch, try entering the name using the console's touch screen or by docking the console and using a controller.
Reinstall Fortnite Consoles and mobile devices are closed systems, meaning there aren't many troubleshooting options to fix issues you're having. Android: Press and hold the Fortnite icon. Tap Uninstall. Visit the Epic Games website to download the installer and reinstall Fortnite.
For assistance with reinstalling Fortnite on your console we recommend using your console manufacturer's website here: PlayStation Support Xbox Support Nintendo Support Still having trouble? Click on Contact Us to submit a ticket and be sure to include the following information and files so that we can expedit the troubleshooting process: A list of all the troubleshooting steps you've already taken.
This is important so we don't provide you with steps you've already done. A screenshot of the error if applicable. Your Fortnite game logs files. If the graphics driver on your PC is outdated or corrupted, you may not be able to enjoy the optimal gaming experience, and sometimes you may run into the game crash issue. To fix this issue, the first thing you should do is update your graphics driver.
There are two ways that you can update your graphics driver:. Be sure to choose only drivers that are compatible with your Windows version. Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics cards, and your Windows version, and it will download and install them correctly:. If you have any questions or suggestions, please leave your comment below.
Justin, a Microsoft Certified: Modern Desktop Administrator Associate, is a technical writer and a tech enthusiast. In his spare time, he enjoys reading books and listening to music.
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